Contact Us

Whether you have questions about the science behind UA.01 or need assistance with your order, our team is here to help. Reach out and we’ll get back to you within 24 business hours.

Frequently Asked Questions

Shipping & Tracking
  • Processing Time: All orders are processed within 1–2 business days.

  • Standard Shipping: We offer complimentary standard shipping on all subscription orders and one-time purchases over $200.

  • Delivery Estimates: Domestic orders typically arrive within 3–5 business days after fulfillment.

  • Tracking: Once your order departs our facility, you will receive an automated email containing your tracking number and a link to monitor your shipment in real-time.

Subscription Management
  • Total Control: You can skip, pause, or reschedule your upcoming UA.01 delivery at any time through your Customer Portal.

  • No Long-Term Commitments: We believe in the science of habit, but we don't believe in trapping customers; cancel your subscription whenever you choose with no hidden fees.

  • Management Link: To make changes, simply log in to your account via the "Person" icon in the header or click the "Manage Subscription" link found in your original confirmation email.

  • Reminder Alerts: We will send you an email 3 days before your next order processes to ensure you’re ready for your next shipment.

Return Policy
  • The 30-Day Guarantee: We stand by the efficacy of our formulas. If you are not satisfied with your first bottle of UA.01, you may return the product within 30 days of delivery for a full refund (minus shipping costs).

  • Unopened Items: Any unopened bottles from subsequent orders can be returned within 30 days of purchase for a full refund.

  • How to Initiate: To start a return, please contact our support team via the form above or email us at support@cellularfrontierlabs.com.

  • Refund Processing: Once your return is received at our facility, please allow 5–7 business days for the credit to appear on your original payment method.